CyberTech Guardians ("CTG", "we", "us") operates the Sales Guardian Academy platform (the "Service") to train and certify CTG personnel and authorised external learners. This Privacy Notice explains what personal data we collect, why we collect it, and how we protect it.
1. Who this policy applies to
This notice applies to CTG personnel and authorised external learners who register for or use the Service.
2. Data we collect
- Account data — full name, work email address, hashed password, role.
- Learning activity — modules viewed, quiz attempts, scores, completion timestamps, final exam attempts and certification status.
- Booking data — preferred date, time, timezone, phone, and notes you submit when booking a walkthrough call.
- Technical data — IP address, browser type, device information, and basic log data needed to operate the Service securely.
- Agreement evidence — the statement and policy versions accepted, typed electronic signature, timestamp and integrity hash.
3. How we use your data
- To deliver the training, score quizzes, and issue certifications.
- To schedule and run your walkthrough call with the CTG team.
- To monitor training progress and team performance internally.
- To secure the platform, detect abuse, and meet our legal obligations.
We do not sell your personal data and we do not use it for third-party advertising.
4. Legal basis (GDPR / UK GDPR)
Depending on the activity, we rely on contract, our legitimate interests in providing and securing the Service and protecting confidential information and intellectual property, and compliance with legal obligations. We rely on consent only where it is specifically requested.
5. Data sharing
We share data only with:
- Authorised CTG staff (administrators and managers) for the purposes above.
- Sub-processors that host or operate the Service on our behalf, under written data-processing terms.
- Regulators or law enforcement where we are legally required to do so.
6. Retention
Active account and learning records are kept while access is provided. Agreement, certification, security and dispute records may be retained after closure for the period CTG reasonably determines is necessary for legal, audit, security and evidential purposes. CTG periodically reviews its retention requirements.
7. Security
We use industry-standard controls including encryption in transit, hashed passwords, row-level security on our database, role-based access, and audit logging. Despite these measures, no system is completely secure — promptly report any suspected incident to security@cybertechguardians.com.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, restrict or object to certain processing, and request portability. Contact privacy@cybertechguardians.com. We will respond within 30 days.
9. International transfers
Our hosting providers may process data in regions outside your home country. Where required, we put appropriate safeguards (such as Standard Contractual Clauses) in place.
10. Changes to this policy
We may update this policy from time to time. Material changes will be communicated by email or via a notice inside the Service.
11. Contact us
CyberTech Guardians — privacy@cybertechguardians.com